Reviews

Anon,
4.5

16.05.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Great place to stay , I would like to praise staff and reception team , very helpful ! They also offer affordable shuttle service to the airport. Thanks for everything.

Anon,
4.8

04.12.2016

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We received a wake up call at 4 am which we didn't except, I think there was a misunderstanding at check-in where a second guest ordered a wake up call and they put our room number in the notes. Thank god we slept after the wake up call again! Furthermore, the sheets of the duvets were to small for them ... they didn't cover the full duvet and during the night it was itchy because the duvets weren't that new. Otherwise it was wonderful!

Anon,
5.0

17.11.2016

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

I only used the car park . Arrived at 4.30 am to be greeted by super friendly staff . Picked up 4 days later by a lovely driver . The hotel was easy to find and it was pain free parking . Going away for 11 days in February and I will stay overnight and park at the Metro . Full marks . Thank you .

Anon,
4.2

15.11.2016

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Service in the bar for food was bad very slow not enough staff on for the size of the bar would put us off eating there again. Reception staff excellent. Michael who collected us from airport needs a pay rise he was fantastic so friendly and funny plus very obliging. Overall lovely hotel but won't eat there if we stayed again

Anon,
5.0

24.10.2016

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Really enjoyed my recent stay at the Metro. Efficient check in with a warm smile from the male receptionist. I recieved a free upgrade and the room was just beautiful. I cannot fault anything. The staff, food and comfort was just amazing. Id recommend this hotel to others and will return again in the near future.